D.M. Consulting is an award winning, full service IT consulting firm in the San Francisco Bay Area. We specialize in creating processes to make your company run smoother. We provide general IT support, as well as full scale infrastructure management.
Interested in how you can help your employees achieve success while working from home? We have an entire suite of services especially tailored for you.
it service management and
Operations Planning
Service Desk Setup and Technical Support
Process Documentation (ITIL)
Staff Training
VAR Partnerships and Vendor Contract Negotiations
Infrastructure Advisory
Office WIFI planning
Network Mapping
Server room design, cabling, ISP circuit connections
Systems Administration
cyberSecurity
Mobile Device Management Configuration
Data Retention
Compliance Audit Prep (SOC 2, PCI, ISO 27001, SOX)
Cloud storage and server hardening
Working From Home it support
SaaS Application Review
Asset Management
Productivity Consultations
Technical Support
Offerings
Quick Support
This selection is suitable for the individual that has a single issue keeping them from getting along in their day. We can consult with you over the phone, set up a remote support session, or plan an in-home visit.
On-Demand Service
Select this option if you need us to resolve an IT issue, provide impromptu desktop support or discuss a vendor agreement.
Standard Service
We design a plan for consulting based on your immediate needs, and quote you how much time the work will take. We provide remote support, research solutions, and implement improvements until you’ve run out of hours or purchase more.
Premium Service
VIP level offering. We commit to providing daily support and consulting until a specified date, with a contract renewal negotiated. Essentially, we’re your local IT pro, visiting your location a negotiated amount of time during the week, also supporting remotely as needed.
The Process - The 4 D’s
D.M. Consulting makes upgrading your IT infrastructure easy with our four-step process.
Define
The consulting process begins by identifying workflow and automation issues in your IT infrastructure, and analyze your current SaaS portfolio.
design
We move on to strategizing a roadmap that helps leverage and optimize technology for your business.
dig in
Our consultants form a partnership, closely reviewing all current infrastructure, and collaborate with clients to track performance.
debrief
We review the goals for the project or contract, implementing tools and recommending changes as needed.